factory-3 栏目页广告图
Home » FAQ

FAQ

  • Q 47. What are the common plugs?

    A The most common ones are American plugs, European plugs, British plugs, Australian plugs, Italian plugs, Swiss plugs, large South African plugs, and small South African plugs.

    plugs
  • Q 46.How long is the warranty period for LED red light therapy lamp?

    A
     1 year  Super, MINI, Slim, belt, hair growth cap, mask
     3 years  H series, G series

  • Q 45. Is our LED red light therapy lamp waterproof?

    A
    (1) It is not waterproof, so please do not clean the electrical components with water or other liquids, do not drop the device into water or other liquids, and do not place it in a place where it may fall into water or other liquids.
     
    (2) Do not expose your device to tap water. If your device comes into contact with or is immersed in water or other liquids, unplug it from the power outlet immediately.
     
    (3) If the device is to be used near water, we recommend using a power outlet protected by a ground fault circuit breaker.
  • Q 44. What is the size of the door hook abroad?

    A
    The inner diameter of the small door hook is 45mm, which is mainly used in the United States, Canada, Australia and other countries;
    The inner diameter of the large door hook is 50mm and is used in European countries.
     
    At present, we have unified adjustable large door hooks, which can be used in all countries.
  • Q 43. What is the supported voltage of our LED red light therapy lamp?

    A AC85-265V
  • Q 42. What is the function of the rubber pad?

    A The material is relatively soft, which prevents scratches on doors and walls and plays a protective role.
    The magnetic rubber pad is easy to remove.
  • Q 41. What is series connection?

    A Series connection is to connect the circuit components one by one in sequence. The smart model can support the use of 2-multiple units in series, and only one smart panel needs to be controlled to control the use of multiple LED therapy lamps.

    图片5


  • Q 40. What is the battery capacity of BioMol super? How long is the working time? How long does it take to charge?

    A
    Battery capacity: 10000mAh, 10-20 minutes each time, can be used for a week.
    Charging time is 6-8 hours to fully charge.
  • Q 39. Which groups of people are not recommended to use LED red light therapy lamps?

    A It is not recommended for infants, disabled or unconscious people. Children are recommended to use LED red light therapy lamps under adult supervision.
  • Q 38. What is the function of the eye mask?

    A Protect the eyes from looking directly at the light and causing eye discomfort.
  • Q 37. What is the difference between the commonly used LED red light therapy lamp using a 30-degree lens and a 60-degree lens?

    A In terms of irradiation area: the 30-degree lens has a higher light intensity in a short distance, a stronger irradiance, a relatively narrow and concentrated width of the irradiation area, and a longer distance. The 60-degree lens has a wider irradiation area and a shorter distance.
  • Q 36. What effect does pulse have on the human body?

    A Pulses can enhance blood vessel circulation and contraction, promote local blood circulation, and stimulate nerve and muscle excitement for joint diseases, and are helpful in relieving symptoms such as local redness, swelling, heat, and pain, and joint swelling and pain. It can also appropriately reduce the use of drugs, which can help reduce the damage of drugs to the human body to a certain extent.
  • Q 35. What is a light spot?

    A
    A light spot refers to a small area that is illuminated by light and is brighter than other places.
    For example, when a flashlight shines on a wall, a circular light spot appears on the wall; the point light source at the focus forms parallel light rays after passing through a convex lens, and these rays are projected onto the light screen to form a circular light spot.
  • Q 34. Why does the color of the light of the LED light become darker/weaker after a period of use?

    A
    This is the light decay phenomenon of the LED lamp. Any light source has light decay, which is a normal phenomenon, but it does not mean that the light source is damaged or failed. The factors that affect the light decay of LEDs include environmental factors, such as temperature, and secondly, it is also related to the lens.
    The wavelength of the lamp bead is unchanged, and it is still the wavelength of red light. It is just that the color turns yellow when the naked eye sees it. This is a normal phenomenon and will not affect its function.
  • Q 33. What is flicker-free?

    A Flicker-free means that the screen of another appliance can be seen on the screen of one appliance, but the screen of the other appliance does not have a bright line moving from the bottom of the screen to the top and then appearing from the bottom.
  • Q 32. What is a pulse?Which LED therapy lamps have a pulse function?

    A
    Pulses (pulses per second) usually refer to a short-term pulse-like electric shock (voltage or current) that is often used in electronic technology. The main characteristics are waveform, amplitude, width and repetition frequency.
  • Q 31. What is EMF?

    A Refers to electromagnetic radiation; the changing electric field and magnetic field are generated alternately, from near to far, perpendicular to each other (perpendicular to the direction of their own movement), and continuously radiate energy to the surrounding space during the process of propagation in space at a certain speed. This radiated energy is called EMF, also known as electromagnetic waves.
  • Q 30. What are the hazards of UV? Does our LED red light therapy lamp contain UV?

    A Due to its high energy level, it causes sunburn, microvascular dilation, dermatitis, and promotes the carcinogenicity of ultraviolet rays. Ultraviolet radiation will cause the skin to produce a large number of free radicals, leading to peroxidation of cell membranes, causing melanocytes to produce more melanin, and distributing it upward to the epidermal stratum corneum, causing black spots. Ultraviolet rays can be said to be the biggest culprit for skin wrinkles, aging, sagging and dark spots. Our LED therapy lamp does not contain any UV.
  • Q 29. What is UV?

    A UV refers to ultraviolet rays. The wavelength of ultraviolet rays is 280nm~100nm, which is high-frequency short-wave ultraviolet rays, the wavelength of 320nm~280nm is medium-frequency long-wave ultraviolet rays, the wavelength of 400nm~320nm is low-frequency long-wave ultraviolet rays, and the wavelength of 100nm~10nm is ultra-high-frequency ultraviolet rays.
  • Q 28. Why do most LED therapy lamp series have no glass surface design?

    A The glass surface design has a certain degree of blocking effect on light, which will reduce the irradiance to a certain extent. Removing the glass can reduce the loss of light.

PRODUCT CATEGORY

QUICK LINKS

CONTACT INFO
Tel: +86 151 1311 0489
WhatsApp: +86 151 1311 0489
Add: Hongyuan Technology Park, No. 28,Shijing Road, Guanlan Fucheng Street, Longhua, Shenzhen, China
KEEP IN TOUCH WITH US
Copyright © EZ-Therapylight